Software as a Service (SaaS), a kind of “cloud computing”, marks a fundamental change in the way
software is created, delivered and used. The advantages of SaaS include ease of installation (there isn't any), administration
(there isn't much) and maintenance (we take care of it, automatically), as well as complexity reduction and almost limitless scalability as user needs vary over
time.
SaaS is applicable for nearly any software — platform or application. There are several distinct advantages
when you choose the SaaS deployment option for ecENACT or an ecENACT application.
Eliminates the complexity of integrating and managing communication technologies
Communication technologies are inherently complex, requiring a lot of expert configuration and detailed
administration to set up and keep running. When you choose the Saas deployment option for ecENACT, this complexity is
hidden from users and developers. All of the gateways needed to connect to communications providers (email, SMS, voice, etc.) are
pre–configured and managed by ECDS. All you need to do is to send a Web services request (an XML message) to
ecENACT, for example from an enterprise application or business process management system, and the desired
communication is executed.
Makes communication seamlessly scalable
With our increasingly mobile and distributed work and lifestyles, coupled with the explosion in the use of
smartphones, PDAs and other hand-held devices, effective communication requires scalability as never before.
With the SaaS deployment option for ecENACT, you (and your users) can send one message or thousands — or more.
Whatever your needs, large or small, ECDS will have the ability to handle it.
Integrates with any enterprise application or business process management system
Application Programming Interfaces (APIs) for ecENACT are designed following the Simple Object Access Protocol (SOAP) standard, so integrating with ecENACT is as simple
as sending an XML–formatted message. This makes it quick and easy to add ecENACT capabilities
to any enterprise application or business process management system.
SaaS makes it easy to get started with and use ecENACT
ecENACT is the leading Enhanced Communications solution, addressing communication-centric business problems
as diverse as multi–channel marketing, customer service, health care network communication and emergency alerts
and notifications. ecENACT is the only solution that is multi–mode, multi–directional and enables intelligent
message delivery. When you choose the SaaS deployment option for ecENACT or an ecENACT application, there is no software
to buy, install or manage, so it is easy to get started and to quickly gain the benefits of
Enhanced Communications in your business processes.
SaaS is the ideal platform for developing on ecENACT
For OEMs, system integrators, ISVs, VARs and enterprise developers, choosing the SaaS deployment option to access ecENACT functionality
eliminates the complexity and integration barriers to incorporating Enhanced Communications capabilities into any application.
There is nothing to install, nothing to integrate and nothing to manage. All communication gateways are
pre–configured, relationships with gateway providers are already in place, and sending any communication — and
receiving a response — is as easy as sending a Web services formatted message. Further, the API is the
same for all communication modes, so developers have total flexibility in choosing any communication mode
or combination of modes.